Privacy Policy
Effective Date: March 9, 2026
1. Information We Collect
1.1 Information You Provide
- Account information (email address, username, display name, password via Clerk)
- Profile information (bio, skills, tools and subscriptions, strengths, profile photo)
- Financial information (bank account details processed via Dwolla/Stripe Connect — we do not store full bank account numbers)
- Project content (files, messages, tasks, comments)
- Revenue information (data from connected third-party platforms via API)
1.2 Information Collected Automatically
- Usage data (pages visited, features used, timestamps, session duration)
- Device information (IP address, browser type, OS, device type)
- Cookies and similar technologies (session maintenance, preferences)
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Platform
- Process revenue calculations and payouts
- Verify revenue through connected APIs
- Facilitate team formation by displaying public profiles
- Send notifications about project activity and payments
- Enforce our Terms of Service
- Comply with legal obligations including tax reporting
- Detect and prevent fraud
3. How We Share Your Information
3.1 Public Profile Information
Your username, avatar, bio, skills, subscriptions, strengths, and rating are visible to other users. Your real name and email are never displayed to other users.
3.2 Project Team Members
Your profile and project contributions are visible to other members of projects you join.
3.3 Service Providers
We share information with Clerk (authentication), Stripe/Dwolla (payments), Supabase (database), Cloudflare (file storage), Vercel/Render (hosting), and Resend (email). These providers are contractually obligated to protect your information.
3.4 Legal Requirements
We may disclose information if required by law or to protect the rights, property, or safety of CC, our users, or the public.
3.5 No Sale of Personal Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures including HTTPS/TLS, secure authentication via Clerk, Row Level Security on our database, rate limiting, and PCI-compliant payment processing. No method is 100% secure and we cannot guarantee absolute security.
5. Data Retention
We retain personal information while your account is active. Upon deletion, personal data is anonymized within 60 days. Certain information may be retained for legal compliance. Anonymized project contributions may be retained for project integrity.
6. Your Rights and Choices
You have the right to:
- Access your personal data
- Correct your information
- Request account deletion (subject to Terms of Service)
- Request data portability
- Disconnect third-party APIs
- Manage communication preferences
7. California Privacy Rights (CCPA)
California residents have additional rights under CCPA including the right to know what we collect, delete personal information, and opt out of sales (we do not sell data). Contact privacy@customcollaborations.com.
8. Children's Privacy
The Platform is not intended for users under 18. We do not knowingly collect information from children under 18.
9. Third-Party Links and Services
The Platform may link to or integrate with third-party services. This Privacy Policy does not apply to those services.
10. International Users
The Platform is operated from the United States. By using the Platform, you consent to data transfer to the US.
11. Changes to This Privacy Policy
Material changes will be communicated at least 30 days before taking effect.
12. Contact Us
Email: privacy@customcollaborations.com
Website: customcollaborations.com